Hi Abby
You need to look for Upper Canada District School Board as your school, not VCI. When you open Sora, you will be asked to select your school. If Eastern Ontario Public Schools appears in the green box, click on it then select Upper Canada District School Board as your school. If something else appears, click on the "Not your school? Switch schools" option and search for Upper Canada District School Board.
There is a great video available on the VLC Homepage that explains how to use Sora. Go to the link provided here and scroll down to the bottom of the page. Feel free to contact me if this doesn't work.
Mrs. Cornelisse
Learning Commons Informationist